Shipping policy
Tyona.com Shipping Policy
Greetings, valued customers! We appreciate your purchases from Tyona.com. If you have any questions regarding our shipping policies, the information below should provide clarity. For further details, please reach out to us at xxx@tyona.com.
Is shipping included in the product prices?
Yes, our products include free shipping via our standard shipping method, Registered Air Mail. Should you require expedited shipping, we can arrange alternative methods such as DHL, FedEx, or other carriers of your choice. In such instances, additional shipping fees may apply and will be your responsibility.
Which shipping methods are available, and what are the estimated delivery times?
Our standard shipping method is Registered Air Mail, with items dispatched from our warehouse in China. Here are the specifics:
Area
We also have overseas warehouses located in the United States, Spain, and Russia. Certain items are stocked in these warehouses and can be shipped from there, resulting in delivery times of approximately 5-8 days.
Can I cancel my orders?
Yes, you have the option to cancel your orders before they are shipped. Once items have been dispatched, cancellations are not possible.
Can I update my shipping address?
Certainly, you can update your shipping address before the items are shipped out. Once the items have been dispatched, modifying the shipping address becomes challenging.
For any inquiries or assistance, please do not hesitate to contact us at xxx@tyona.com or call us at +xxx
Greetings, valued customers! We appreciate your purchases from Tyona.com. If you have any questions regarding our shipping policies, the information below should provide clarity. For further details, please reach out to us at xxx@tyona.com.
Is shipping included in the product prices?
Yes, our products include free shipping via our standard shipping method, Registered Air Mail. Should you require expedited shipping, we can arrange alternative methods such as DHL, FedEx, or other carriers of your choice. In such instances, additional shipping fees may apply and will be your responsibility.
Which shipping methods are available, and what are the estimated delivery times?
Our standard shipping method is Registered Air Mail, with items dispatched from our warehouse in China. Here are the specifics:
Area
Area |
Estimated Delivery Time |
US, Canada, Australia, New Zealand, UK, France, Germany, Italy, Japan |
10-18days |
Austria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvian, Lithuania, the Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Belgium, Luxembourg, Malta, UAE |
10-30days |
We also have overseas warehouses located in the United States, Spain, and Russia. Certain items are stocked in these warehouses and can be shipped from there, resulting in delivery times of approximately 5-8 days.
Can I cancel my orders?
Yes, you have the option to cancel your orders before they are shipped. Once items have been dispatched, cancellations are not possible.
Can I update my shipping address?
Certainly, you can update your shipping address before the items are shipped out. Once the items have been dispatched, modifying the shipping address becomes challenging.
For any inquiries or assistance, please do not hesitate to contact us at xxx@tyona.com or call us at +xxx